Question 1

How quickly can you come out if I have a pest problem now?

Accepted Answer

When you contact us, we work to respond to your request within 24 hours to learn more about the issue and schedule service as soon as possible. In many cases, we can provide fast, priority service for active infestations, especially when pests are causing health or property concerns. ​

Question 2

Is it safe to remove a wasp or hornet nest on my own?

Accepted Answer

DIY nest removal can be risky, especially if you are allergic or the nest is large or hard to access. Professional treatment helps reduce the risk of stings, ensures the nest is fully treated, and prevents insects from returning to the same spot.

Question 3

Is my payment information safe?

Accepted Answer

Yes. Your payment data is encrypted upon submission and stored on a secure server. No one, including our staff, has access to your sensitive payment information.

Question 4

Is TAP insulation safe for my family and pets?

Accepted Answer

TAP insulation is installed by trained professionals using equipment that keeps dust to a minimum and ensures even coverage. Once in place, it remains in the attic or other designated areas and does not affect your main living spaces when left undisturbed.

Question 5

How do I know if I have termites in my home?

Accepted Answer

Signs of termites can include mud tubes on foundations, soft or hollow-sounding wood, bubbling or cracked paint, or swarmer wings near windows and doors. Because these signs can be easy to miss, a professional inspection is often the best way to confirm whether termites are present. ​

Question 6

How do you treat stinging insect nests?

Accepted Answer

Our technicians apply targeted products directly to the nest and entry points so the entire colony is affected. When it is safe to do so, the nest can then be removed to reduce future curiosity from other insects.

Question 7

Is it safe to pay by ACH Debit (eCheck)?

Accepted Answer

Yes. ACH payments (eChecks) use the same secure network that financial institutions, businesses, and governments use to send and receive payments. No one has access to your data, making eChecks more secure than paper checks.

Question 8

What types of businesses do you service?

Accepted Answer

We provide commercial pest control for a wide range of facilities, including offices, retail stores, restaurants, warehouses, and more throughout the Upper Midwest. Our team understands the unique needs and regulations that come with protecting customer- and employee-facing spaces.

Question 9

Are termite treatments safe for my family and property?

Accepted Answer

Termite products are applied by licensed professionals who are trained to follow label directions, protect wells and water sources, and reduce exposure risks. We use targeted applications and modern termite control technology to focus treatment where termites live, not where your family spends time.

Question 10

Can you help prevent stinging insects from coming back?

Accepted Answer

While no service can stop every flying insect, we can reduce nesting by treating key areas, removing old nests, and pointing out structural or landscaping changes that may help. Sealing openings, repairing screens, and limiting exposed food or trash outdoors can also make your property less attractive.

Question 11

What proof of payment do I receive?

Accepted Answer

You receive an automatic email confirmation of each payment provided you furnish a valid email address. In addition, our system maintains accurate records of all transactions. Transaction history is available when required.

Question 12

Why is ongoing pest control important for my business?

Accepted Answer

Pests can damage inventory, contaminate products, spread disease, and harm your reputation with customers and regulators. Routine service helps prevent infestations, supports health and safety standards, and reduces the risk of emergency pest issues that disrupt operations.

Question 13

Can I prevent termites before they become a problem?

Accepted Answer

Regular inspections, fixing moisture issues, keeping wood and debris away from your foundation, and addressing any known termite activity early all help lower risk. We can also install monitoring or bait systems to detect and control termites before they cause costly structural damage.

Question 14

How does your mosquito control service work?

Accepted Answer

We start by inspecting your yard to find breeding sites like standing water, shaded resting areas, and heavy vegetation. Then we use targeted treatments and source reduction recommendations to reduce adult mosquitoes and their larvae around your property.

Question 15

What proof of payment do I receive?

Accepted Answer

You receive an automatic email confirmation of each payment provided you furnish a valid email address. In addition, our system maintains accurate records of all transactions. Transaction history is available when required.

Question 16

Can you create a pest management plan that fits my industry and schedule?

Accepted Answer

Yes, we design custom service programs that fit your building, pest pressure, and operational hours so treatments are as discreet and convenient as possible. This may include regular inspections, monitoring, documentation, and service reports to support audits and compliance.

Question 17

How long does a termite treatment last?

Accepted Answer

The life of a termite treatment depends on the method used, soil conditions, and home construction, but many treatments provide protection for several years when maintained properly. We review what to expect with your specific plan and may recommend follow-up inspections or ongoing bait monitoring for long-term protection.

Question 18

Is mosquito spraying safe for my family and pets?

Accepted Answer

Mosquito control products are applied by trained technicians who follow EPA guidelines and label directions. We focus on foliage and resting sites, ask you to keep people and pets away during treatment, and allow time for products to dry before you re-enter treated areas.

Question 19

Can I change my payment method after enrollment?

Accepted Answer

Yes. Please get in touch with us by phone at 800-545-2847 to change your payment method. Note: It is unwise to send a card and/or checking account information by email.

Question 20

Do you offer eco-conscious or reduced-risk options for businesses?

Accepted Answer

We use an Integrated Pest Management approach that focuses on inspection, sanitation, exclusion, and targeted treatments rather than blanket chemical use. When appropriate, we can recommend lower-impact products and preventive steps that align with your company’s safety and sustainability goals.

Question 21

How can I tell if I have bed bugs?

Accepted Answer

Common signs of bed bugs include small reddish or brown spots on bedding, shed skins, live bugs along mattress seams or furniture joints, and itchy bites in lines or clusters. Because they hide in tight cracks and crevices, a professional inspection helps confirm an infestation and its size.

Question 22

How long does a mosquito treatment last?

Accepted Answer

Most mosquito treatments provide noticeable reduction for several weeks, depending on weather, rainfall, and local conditions. Many homeowners choose recurring treatments during the main mosquito season to maintain more consistent relief.

Question 23

Question 1

Accepted Answer

Answer 1

Question 24

What are the most common signs of a rodent infestation?

Accepted Answer

Common signs of rodents include scratching or scurrying noises in walls or ceilings, droppings in cupboards or along baseboards, and gnaw marks on food packaging or wiring. You may also notice nesting material like shredded paper or insulation, greasy rub marks along runways, or an unusual urine-like odor in certain areas.

Question 25

What does your bed bug treatment involve?

Accepted Answer

We follow an Integrated Pest Management approach that starts with an inspection, then uses a combination of targeted treatments and preparation steps to remove bed bugs at all life stages. Depending on the situation, this may include treating mattresses, furniture, baseboards, and other key hiding spots, as well as follow-up visits.

Question 26

What can I do between visits to help control mosquitoes?

Accepted Answer

You can improve results by tipping out standing water, keeping gutters clear, maintaining pools, and trimming dense vegetation where mosquitoes hide. Small steps like these, combined with professional treatments, can significantly reduce mosquito activity around your home.

Question 27

Question 2

Accepted Answer

Answer 1

Question 28

How do you get rid of mice and rats in a home or business?

Accepted Answer

Effective rodent control combines inspection, trapping or baiting, and exclusion (sealing entry points) rather than relying on one method alone. Our technicians locate where rodents nest and travel, remove the active population, and then close off access points so new rodents cannot easily get back inside.

Question 29

Are bed bug treatments safe for my home and belongings?

Accepted Answer

We use products and methods labeled for use in living areas and apply them in a way that protects your family and property. You may be asked to follow preparation instructions, leave the home for a short time, and wait until treated surfaces are dry before re-entering treated rooms.

Question 30

Do you offer mosquito control for events or businesses?

Accepted Answer

Yes, we can provide one-time or recurring mosquito services for outdoor events, commercial properties, and community spaces across the Upper Midwest. We tailor the timing and treatment plan to the property and event schedule to help keep guests more comfortable.

Question 31

What does your residential pest control service include?

Accepted Answer

Our residential pest control service starts with a detailed inspection to identify what pests are present and how they are getting inside. We then build a custom treatment plan using professional products and techniques to eliminate active pests and help prevent new infestations year-round. ​

Question 32

Are your rodent control methods safe for children and pets?

Accepted Answer

We use tamper-resistant bait stations, carefully placed traps, and products that are designed to be used around homes and businesses when applied correctly. Our technicians explain where devices are placed, how they work, and any short-term precautions so your family, pets, and customers stay safe while we address the infestation.

Question 33

How many treatments are usually needed to get rid of bed bugs?

Accepted Answer

Most bed bug infestations require more than one visit because eggs can survive initial treatments and then hatch later. We schedule follow-up inspections and treatments as needed until activity stops and monitoring shows that the infestation has been successfully resolved.

Question 34

What is TAP insulation and how does it work?

Accepted Answer

TAP insulation is a specialized cellulose insulation that improves energy efficiency while providing ongoing protection against certain insects. It is installed in attics and other areas to provide thermal comfort and pest resistance in a single product.

Question 35

How often should I schedule pest control for my home?

Accepted Answer

Most homes benefit from recurring pest control on a quarterly or seasonal basis, since different pests are active at different times of the year across the Upper Midwest. We can adjust visit frequency based on your home, pest pressure, and past issues to ensure you are neither over- nor underserved.

Question 36

Can I prevent rodents from getting into my property in the first place?

Accepted Answer

You can reduce rodent pressure by sealing gaps larger than a pencil, repairing damaged screens, and installing door sweeps on exterior doors. Keeping food in sealed containers, managing trash, cleaning up spills quickly, and trimming vegetation away from the building also make your property less attractive to mice and rats.

Question 37

Can I get bed bugs again after treatment?

Accepted Answer

Yes, bed bugs can be reintroduced through luggage, used furniture, visiting guests, or multi-unit buildings, even after a successful treatment. We can share practical prevention tips, such as inspecting secondhand items and checking hotel rooms, to help reduce your risk of bringing them back.

Question 38

What are the benefits of installing TAP insulation?

Accepted Answer

TAP insulation can help keep your home more comfortable in all seasons, reduce energy use, and deter insects that try to nest in treated areas. It also helps add sound reduction and can be installed over many existing insulation types, making it a practical upgrade for many homes.

Question 39

Are your pest control treatments safe for children and pets?

Accepted Answer

Our technicians follow label directions, use targeted applications, and choose products that are designed to be used in and around homes when applied correctly. We may ask you to keep kids and pets away from treated areas until everything is dry, which is typically a short period of time.

Question 40

Are DIY rodent control methods effective, or do I need a professional?

Accepted Answer

Snap traps and over-the-counter baits may catch or kill a few rodents, but they often miss hidden entry points and nesting sites, so the problem returns. A professional rodent control program includes a full inspection, the right mix of tools, and long-term exclusion and monitoring to stop the current infestation and help prevent future issues.

Question 41

What types of stinging insects do you handle?

Accepted Answer

We treat nests from common wasps, hornets, and yellowjackets that are built on or near homes, outbuildings, and high-traffic areas. Whether nests are in siding, eaves, trees, or the ground, we can identify the species and choose the right control method.

Question 42

Is ConveniencePay (CPay) a voluntary program?

Accepted Answer

Yes. If you wish to enroll, simply check the box above. In addition to helping us limit our environmental footprint, CPay Enrollment eliminates the need to re-enter information as future invoices come due & payable.

Question 43

Can TAP insulation be added to my current insulation?

Accepted Answer

In many homes, TAP insulation can be blown in over existing insulation to bring your attic up to recommended levels. Our team will inspect your space and let you know what is needed to reach proper depth and coverage for your climate.

Question 44

Bed Bug Treatment You Can Rely On in the Upper Midwest

Bed Bug Control Options Tailored for Your Situation

How to Identify a Bed Bug Infestation

Common Bed Bug Control Questions w/ Answers

Areas We Service in the Upper Midwest

Aberdeen, SD Office

Columbus, NE Office

Brookings, SD Office

Yankton, SD Office

Rapid City, SD Office

Norfolk, NE Office

Mitchell, SD Office

North Platte, NE Office

Gordon, NE Office

Additional Services